Legal
Terms and Conditions of Use
Applicable to Sapiens Solution's website — Version 1.0, July 2026
These Terms and Conditions of Use ("Terms") govern access to and use of the Sapiens Solution website by any person, regardless of the country from which they access it. They apply together with our Privacy Policy. Where the user's local legislation is stricter or mandatorily applicable, such local law will prevail over these Terms.
1. Acceptance of the Terms
Access to and use of the Sapiens Solution website constitutes full acceptance of these Terms and Conditions of Use ("Terms"). If you do not agree with them, you must refrain from using the site. These Terms apply to any user, regardless of the country from which they access it.
2. Purpose of the Website
The website is intended to provide information about Sapiens Solution's technology consulting and channel representation services, as well as to facilitate contact with clients, distributors, and represented technology manufacturers. It does not constitute a binding offer of services until a formal contract or written proposal is signed.
3. Permitted Use
The user agrees to use the website lawfully, without infringing the rights of third parties, without introducing viruses or malicious code, and without attempting to gain unauthorized access to Sapiens Solution's systems, servers, or databases.
4. Intellectual Property
The text, trademarks, logos, designs, and other content on the site are the property of Sapiens Solution or its licensors, including the trademarks of represented technology manufacturers, which are used solely for informational purposes and under authorization of their respective owners. Reproduction, distribution, or commercial use without prior written authorization is prohibited.
5. Links to Third-Party Sites
The site may contain links to pages of manufacturers, distributors, or business partners. Sapiens Solution does not control and is not responsible for the content, availability, or privacy policies of such third-party sites.
6. Accuracy of Information
Sapiens Solution strives to ensure that the information published is accurate and up to date, but does not guarantee the complete absence of errors. Information on the site does not constitute binding legal, financial, or technical advice; any business decision must be formalized through a contract or specific proposal.
7. Limitation of Liability
To the extent permitted by applicable law, Sapiens Solution will not be liable for direct, indirect, or consequential damages arising from the use or inability to use the website, including interruptions, technical errors, or data loss, except where local legislation does not permit such limitation.
8. Personal Data Protection
The processing of personal data collected through the website is governed by Sapiens Solution's Privacy Policy, available on this same site, which forms an integral part of these Terms.
9. Modifications to the Site and Terms
Sapiens Solution may modify the content of the website and these Terms at any time. The current version will always be the one published on the site, indicating the date of the last update.
10. Governing Law and Jurisdiction
These Terms are governed by the laws of the Republic of Costa Rica. For users accessing from other countries, consumer protection and e-commerce regulations that are mandatorily applicable under their local legislation will also be respected. Any dispute will be submitted, in the first instance, to the competent courts of Costa Rica, unless mandatory legal provisions state otherwise.
11. Severability
If any clause of these Terms is declared invalid or unenforceable, the remaining clauses will remain in full force and effect.
12. Contact
For questions about these Terms and Conditions of Use, you may write to legal@sapienssolution.com.
Sapiens Solution — Costa Rica | Panama | Guatemala | future expansion. Legal contact: legal@sapienssolution.com